💰 Refund Policy

14-DAY MONEY-BACK GUARANTEE: Not satisfied? Full refund within 14 days of purchase. After 14 days: no refunds.

How to Request

Email support@vqvdesignz.com within 14 days with order # and delivery date. Refund processed in 5-7 business days.

What's Covered

✅ Within 14 days: Any reason, full refund
❌ After 14 days: No refunds, no exceptions
✅ Technical issues: Re-send file or refund
✅ Duplicate purchase: Refund verified duplicate

Technical Support

Can't download? We'll resend link. Corrupted file? We'll regenerate. Wrong product? We'll send correct one. Submit within 7 days.

⚠️ NO CHARGEBACKS: Contact us first. Chargebacks without contacting us = account suspension/termination.

Payment Info

We use Stripe & PayPal for secure payments. Your data is encrypted. We never store full payment info.

Guarantees

Correct product delivered
Files within minutes of purchase
24-48 hour support response
Data security & privacy

Questions?

Email support@vqvdesignz.com or call 703-596-2418. Mon-Fri 9AM-5PM EST.

© 2025 VQV DESIGNZ LLC. Last updated: November 9, 2025